F&B operations, powered by AI
Raqim
رَقيم
What is built, endures.
An operating partner for food and beverage businesses. We plan and build the standard operations they run on, and the technology behind them.
Manifesto
A food or beverage business should run on systems, not on routine manual work.
— A founding principle
AI agents, not supervisors
In most cafés
Supervisors and back-office staff do the same routine work every day:
- Follow up on staff tasks
- Keep the books
- Watch daily operations
At Clouds
AI agents do this work:
- Follow up on staff tasks
- Keep the books
- Watch daily operations
People do what people do best. The team spends its time on great coffee and looking after guests.
Read the case studySix parts, one system
See all servicesOperating procedures
Written procedures your team follows, so each task is done the same way every day.
Daily workflows
The day from opening to closing, set out as clear tasks with a person and a time.
Staff follow-up
AI agents follow up on staff tasks and watch daily operations, the routine work usually given to supervisors.
Bookkeeping
AI agents keep the books. Most cafés give this routine work to back-office staff.
Customer knowledge
From a guest's first visit, you learn what they order, when they come and how they use the space.
Operating software
The software that runs your procedures and workflows, built and proven at Clouds Coffeeshop first.
Proven at Clouds first
Clouds operating system
The full operating system for a coffeeshop and productivity space in Aleppo: its operating procedures, its daily workflows, and the software that runs them.
AI agents, not supervisors
At Clouds, AI agents follow up on staff tasks, keep the books and watch daily operations. Most cafés give this routine work to supervisors.
Known from the first visit
From a guest's first visit, Clouds learns what they order, when they come and how they use the space, and uses it to serve them better.
Step by step
Now
Building the full operating system for Clouds Coffeeshop in Aleppo: the operating procedures, the daily workflows, and the software that runs them.
Next
Offer these proven systems to other cafés, restaurants and food or beverage businesses.
After that
Build specialized systems for the F&B sector as the need appears.
Each part proves itself at Clouds first, before Raqim offers it to anyone else.
Let's build something.
Run a café, restaurant or other food or beverage business and want better systems for it? Tell us about it. We reply in Arabic or English.
- [email protected]
- +90 552 544 22 51
- Meetings
- Aleppo · By appointment